Role: Bot Designer / PM
Team: Josip Kauzlaric, Joey Bonarigo, Alex Stewart, Mohona Sengupta
Objectives: Work alongside the Intelligent Automation team at PNC to map out the complex and manual ACH Mortgage Setup process and ACH Equity Setup process, and then design and develop a bot to fully automate both.
My summer at PNC was unlike any project I have done before. Our team of four interns was built specifically to take on our own project, rather than being placed in a team or with mentors who own the project themselves. Our team was split down the middle, with Joey and I handling the research documentation and design, while Alex and Josip took the lead on the development of the bot in a program called Automation Anywhere. My personal role on the team became a blend of Product Manager and Business Lead: I built our deliverable schedule, led weekly meetings with the Product Owner, and led the documentation creation and research.
Unfortunately I can't share specific details about the project as the ACH Set Up process at PNC is protected information. If you have any questions, please feel free to email me!